Privacy Policy

Information We Collect

When you submit an inquiry, we collect the details you provide, including name, email address, phone number, event details, and message content.

We also collect limited website usage information, such as pages viewed, interactions with booking links, referring pages, browser and device details, approximate location, and advertising click identifiers.

How We Use Information

We use your information to respond to inquiries, prepare proposals, communicate about services, and improve website performance and user experience.

Website usage information helps us understand site performance, measure successful quote requests, and attribute those requests to advertising campaigns. We use inquiry details to maintain customer and sales records in our customer relationship management system. Contact-form fields are not included in browser analytics or advertising event data.

Analytics and Advertising

We use one Google tag, delivered through Google Tag Manager, with Google Analytics 4 and Google Ads as destinations. We also measure successful quote requests by importing the GA4 generate_lead key event into Google Ads. Google first-party cookies or similar browser identifiers may be used together with advertising click identifiers to measure visits and interactions, support advertising measurement, and attribute a successful quote request to the advertisement that led to our website.

Google processes this information under its own policies. Learn more about how Google uses information from sites that use its services.

We also use HubSpot's website tracking code to understand page visits and navigation across our site. Depending on your consent choices, HubSpot may process IP addresses, browser and device details, referring information, online identifiers, and cookies or similar technologies. Learn more in HubSpot's Privacy Policy.

Customer Relationship Management

We use HubSpot to store inquiry details, organize sales follow-up, and record lead lifecycle status. If a sales-qualified lead originated from a Google advertisement, we may provide Google Ads with the associated advertising click identifier, a non-contact transaction identifier, and the qualification time so we can measure campaign outcomes. We do not provide contact-form field values in that conversion record.

Data Sharing

We do not sell personal information. We may share information with trusted service providers that help us operate our business communications, customer relationship management, website infrastructure, analytics, and advertising measurement. These providers include HubSpot and Google, which process information under their respective terms and privacy policies.

Your Choices

Where presented, you can use our cookie banner to manage HubSpot analytics cookies. You can also restrict cookies through your browser settings, manage ad personalization through Google's My Ad Center, or install the Google Analytics opt-out browser add-on. Restricting cookies may affect how some website features work.

Contact

For privacy requests or questions, contact us at info@pulsedrones.com.